THE OPPORTUNITY

We are looking for a full-time, freelance Catering Sales Representative to join our Client’s team. 

Our client is a fast-growing restaurant brand operating in the USA specializing in fresh Hawaiian Asian fusion cuisine, with a focus on delicious and premium Poké. They are passionate about delivering an exceptional dining experience through our innovative menu and vibrant branding. As they expand, they are looking for a talented sales person to join their team and help grow their catering business.

The Catering Sales Representative will provide an exceptional customer experience by being highly skilled at uncovering our customers’ needs leveraging skills such as driving an engaging conversation, building connections, effective listening, and asking questions. You will guide our customers by recommending offers and promotions on our products and services that best meet their needs.

This is a contractual, full-time, freelance, entry to mid-level position with an evaluation period of three (3) months and can be done completely from home with a fast Internet connection, your own laptop or desktop computer and the proper equipment and gear.

Thank you for your interest. Please note that only qualified candidates will be considered.

QUALIFICATIONS

• Graduate of any bachelor degree. Preferably in Sales or Business-related field
• At least 2-3 years experience in an outbound sales (voice) role, preferably with US clients.
• Experience working for the F&B or Restaurant / Catering industry is a big plus.
• Excellent English spoken and written, without an accent preferred.
• Willing to work graveyard shift or odd hours (US Pacific Time).
• Strong attention to detail and ability to meet deadlines.
• Excellent communication and collaboration skills.
• Ability to work independently and remotely.
• Has own laptop or desktop computer and has a stable, fast, and reliable internet connection at home (at least 50mbps) capable of doing voice calls (with clients, supplier, and teams)
• Has a quiet and distraction-free workspace at home.
• Willing to work graveyard shifts, US Pacific time zone, or on an assigned, variable schedule.
• Willing to take a pre-employment assessment test (see below).

JOB DESCRIPTION (SCOPE OF WORK)

• Contact prospective clients by both phone and email
• Update and develop prospect list
• Vet prospect list for warm and cold leads
• Showcase solutions that our company can offer to prospects
• Use DB, CRM to track progress and make regular reports to management
• Close prospective sales and enter orders for customers
• Liaison and coordinate details of catering service, other needs and requirements
• Troubleshoot customer concerns and complaints and escalate to key managers for solutions
• Stay up to date on latest catering or service offers of the company
• Full understanding of the company’s catering menu and offering. Ability to sell and advise potential customers with recommendations
• Complete follow up calls to check-in on existing customers
• Build and maintain relationships with current catering customers
• Other miscellaneous tasks related to the above.

WORK HOURS

• Work from home. full-time freelance, contractual position.
• Guaranteed paid 8 hours shift per work day.
• Schedule: 7:00AM to 4:00PM Pacific Time USA, Mondays to Fridays.
• Converted to PH, Manila time: 11:00PM to 8:00AM the following day.
• US Holidays off and unpaid.
• Any overtime needs to be pre-approved by the client.

COMPENSATION

• USD $6.00 to $8.00 per hour based on experience.
• Converted, the initial offer is Approximately from Php 54,000 to Php 73,000 monthly gross per month.
• Estimate gross pay is dependent on Forex rates.
• The monthly “take home” pay may vary accordingly due to Forex rates.
• Note that we will only consider candidates who are amenable to the compensation budget above.
• Monthly pay out. 
• Compensation will be paid by the hour in USD
• Deposited to freelancer’s Payoneer account in USD.

ADDITIONAL NOTES

• Although you will be reporting directly to the designated manager from our client, you will also be reporting to and will be supervised by Big Ideas Social Media Inc, who is the consultant and service provider (Agency) of the US business.
• Big Ideas will be the one to provide your compensation and other HR and administrative needs locally.
• You will be classified as “Self-Employed” when it concerns legality and taxation.
• You will not be considered an employee of our Client or Big Ideas Philippines but instead, you will be a self-employed freelance professional.
• Big Ideas (the agency) will deduct a 5% Expanded Withholding Tax as per PH and BIR laws. (10% if you do not have a COR, Certificate of Registration as Self-Employed from the BIR)
• Contract is subject to an “evaluation period” and subject to contract renewal based on performance of the freelancer.
• Renewal or raise in compensation is subject to client discretion (and your performance) and is not guaranteed.

HOW TO APPLY

• (IMPORTANT) We will only process applicants who take our pre-employment skills and personality test
• Please click this to take the pre-employment test: CLICK HERE TO TAKE THE TEST
• You will be asked to upload your resume there (Please do so in PDF format and use your full name as the file name)
• Use a laptop or a desktop computer for the test. It cannot be done with your mobile phone.
• Make sure to place your full name and correct e-mail address so we may contact you
• It will take 3-5 working days to process your reports and you will receive them via e-mail
• We are an equal opportunity employer and welcome applications from all qualified candidates. We thank all applicants for their interest, but only those who pass the test, screening and selected for an interview will be contacted.
• If you encounter any technical problems or glitches, please send a report via email to Criteria Customer Support
• Good luck!