Outbound Sales Rep. Work from Home. US Hours.

  • June 14, 2024
  • Web Admin
  • 5 min read


We are looking for a full-time, freelance Outbound Sales Representative to join our Client’s team. 

Our client is a fast-growing restaurant brand specializing in fresh Hawaiian Asian fusion cuisine, with a focus on delicious and premium poké. They are passionate about delivering an exceptional dining experience through our innovative menu and vibrant branding. As they expand, they are looking for a talented sales person to join their team and help grow their catering business.

The Outbound Sales Representative will provide an exceptional customer experience by being highly skilled at uncovering our customers’ needs leveraging skills such as driving an engaging conversation, building connections, effective listening, and asking questions. You will guide our customers by recommending offers and promotions on our products and services that best meet their needs.

This is a 3 month freelance contract that can be done remotely at home with a computer capable of running all systems and corporate software efficiently and a fast and reliable internet connection. 


  • Graduate of any bachelor degree. Preferably in Sales or Business-related field.
  • At least 2-3 years experience in an outbound sales (voice) role, preferably with US clients.
  • Experience working for the F&B or Restaurant / Catering industry is a big plus.
  • Excellent English spoken and written, without an accent preferred.
  • Willing to work graveyard shift or odd hours (US Pacific Time).
  • Strong attention to detail and ability to meet deadlines.
  • Excellent communication and collaboration skills.
  • Ability to work independently and remotely.
  • Owns a fast computer or laptop capable of running required applications and software and has a fast and reliable Internet connection (at least 50-100MBPS) that can also run voice and Internet telephony.
  • Can work independently with minimal supervision
  • Has a quiet and distraction-free workspace at home for voice and video calls / meetings.
  • Willing to work graveyard shifts and even weekends, if needed.


  • Contact prospective clients by both phone and email.
  • Update and develop prospect list via spreadsheets and CRM.
  • Vet prospect list for warm and cold leads.
  • Showcase solutions that our company can offer to prospects.
  • Use DB and/or CRM to track progress and make regular reports to management.
  • Close prospective sales and hand it off to key stakeholders for billing and invoicing.
  • Liaison and coordinate details of catering service, other needs and requirements.
  • Prepare sales and other related reports for management as needed.
  • Troubleshoot customer concerns and complaints and escalate to key managers for solutions.
  • Stay up to date on latest catering or service offers of the company.
  • Full understanding of the company’s catering menu and offering. Ability to sell and advise potential customers with recommendations.
  • Complete follow up calls to check-in on existing customers.
  • Other miscellaneous tasks related to the above.


  • Work from home. Full-time freelance, contractual position
  • 7AM to 4PM PACIFIC US Mondays to Fridays
  • Daily Breaks: 1 hour
  • US Holidays off and unpaid
  • Any overtime needs to be pre-approved by the client


  • USD $6.00 to $8.00 per hour based on experience.
  • Approximately Php 55,000 to Php 72,000 monthly depending on experience (rate may differ based on Forex rates).
  • Monthly pay out.
  • Deposited to freelancer’s Payoneer account in USD.


  • Although you will be reporting directly to the designated manager from our client, you will also be reporting to and will be supervised by Big Ideas Social Media Inc, who is the consultant and service provider of the US business.
  • Big Ideas will be the one to provide your compensation and other HR and administrative needs locally.
  • You will be classified as “Self-Employed” when it concerns legality and taxation.
  • You won’t be an employee of our Client or Big Ideas Philippines.
  • Big Ideas (the agency) will deduct a 5% Expanded Withholding Tax as per PH and BIR laws. (10% if you do not have a COR as Self-Employed from the BIR).
  • Contract is subject to an “evaluation period” and subject to contract renewal based on performance of the freelancer.
  • Renewal or raise in compensation is subject to client discretion and is not guaranteed.


  • (IMPORTANT) We will only process applicants who take our pre-employment skills and personality test
  • Please click this to take the pre-employment test: CLICK HERE TO TAKE THE TEST
  • You will be asked to upload your resume there (Please do so in PDF format and use your full name as the file name)
  • Use a laptop or a desktop computer for the test. It cannot be done with your mobile phone.
  • Make sure to place your full name and correct e-mail address so we may contact you
  • It will take 3-5 working days to process your reports and you will receive them via e-mail
  • We are an equal opportunity employer and welcome applications from all qualified candidates. We thank all applicants for their interest, but only those who pass the test, screening and selected for an interview will be contacted.
  • If you encounter any technical problems or glitches, please send a report via email to Criteria Customer Support
  • Good luck!